Hatch Insights – A Simple Question with Large Impacts

By Ed McKnight
17th January 2017

It’s a brisk Auckland morning and the lawyer hurries into his chambers on Shortland St. The stacks of seemingly immovable paperwork and long to-do lists still lay where they did the night before. A steady stream of email remains unread in the inbox.

As he works through the minutiae of repetitive tasks to move his mountain of maintenance, Richard sighs. "There must be an easier way.”

While Richard wants to focus on high-value tasks – maintaining client relationships and determining strategy to grow his sole practice, Richard gets caught in low-value tasks.

"We have more time for clients and customer relationships by automating low-value tasks, focussing on humans’ natural competitive advantage over machines (and vice versa)."

The way we spend our time not only affects us, but it affects our clients and our families. Every choice we make and everything we do must align with offering them value while improving upon our businesses. When we get caught in the productivity vacuum of admin, we deprive them of our time and energy.

We have more time for clients and customer relationships by automating low-value tasks, focussing on humans’ natural competitive advantage over machines (and vice versa), which allow us to be our most high-value selves. This leads to the simple question; what tasks will you do today that could/should be automated?

In Richard’s case, here is what his to-do list would look like after he had automated his tasks to become more efficient:

Time Time Spent on Task (Per Month)
Schedule Meetings with Clients ~~2 Hours~~
Draft Documents ~~10 Hours~~ 2.5 Hours
Invoicing ~~4 Hours~~
Peruse Documents ~~15 Hours~~ 10 Hours
Email “Confusion” ~~5 Hours~~
Time Saved 23.5 Hours
Value of Time Saved ($200/ph) $4,700 per month
$56,400 per year

Many business owners – and developers – don’t realise that the web is a perfect framework to automate processes. By reimagining the role your website could play in your business, you open a range of possibilities both professionally and personally. For Richard that could mean more time with his children, better relationships with clients or the ability to take on additional clients.

In your business, work (or life) what tasks will you do today that could/should be automated?

Simple though it may be, it’s worth asking – you might just save 23.5 hours a month in the process.

We are proud to work with New Zealand businesses to automate their processes, allowing their owners to work on their businesses – rather than in their businesses. Stay tuned for more content to learn how you can automate your business processes and focus on building your business.