The “Momager” is here to lay down the law

By Lisa Jessen
13th November 2018


I’m Lisa, the Account Manager (and part-time ‘Momager’) here at Hatch. I can’t say I’ve ever been the most tech-savvy person in the room (especially not at Hatch!). I don’t have the latest iPhone, or actively keep up to date with the newest tech stacks on the market. BUT, I do know how to change the colour of a button in CSS (I know, pretty impressive right?).

However, what does excite me is how we can use technology to better how we live & work, whether it’s a new habit-improving app or the new Philips Hue lights!

A curious childhood

(I’m in the middle)

When I was in primary school, all I wanted to be was a vet, or, “wet” as I pronounced it when we moved to New Zealand.

To the surprise of most people, English wasn’t my first language. I was actually born and raised in Germany until I was nine years old - which my now very kiwi accent wouldn’t let on!

When we first arrived, I knew next to no English - so I sat in class and wrote my own stories in German — my poor teacher was more than encouraging! I learnt English by watching the news in the evenings at home and found friends who were kind enough to decipher my broken sentences.

As I grew up, I decided against becoming a “wet”.

Maybe it was growing up in two somewhat contrasting cultures, but I can’t remember a time where I wasn’t curious about how things work. As a result, I ended up studying a wide variety of interests during my schooling ranging from design to biology.

Even now, I find myself going down a rabbit hole on a topic for days at a time. Most recently, I’ve been reading up on US politics and studies on personality types & traits.

I’ve even started digging literal holes in the garden after reading about urban living & gardening!

University wasn’t the right fit for me

Near the end of my high school years, I was feeling a little apprehensive about the idea of committing to three (or more) years of study.

So, I decided to get my Real Estate Salespersons License instead. I saw it as an opportunity for me to gain small business skills while picking up all of the insider knowledge to prepare myself to be a property investor later on.

For the following years, I enjoyed working in the Auckland market at the number one Ray White franchise. I wore many hats during my time at Ray White, a challenge that meant no day was like the next. This is a challenge that I still get to enjoy working at Hatch!

A blank slate & an opportunity that some may call fate

On the hunt for my next challenge, an opening for a role as a Product Manager came up for a new app that lets homeowners request an appraisal on their home. This was my first introduction to Hatch and all the amazing humans behind it because the role found me in the same office!

As they say, when one door closes, another opens.

Well, that’s exactly what happened when the start-up I worked for decided to wind down their activity. With that door closed, luckily enough the ‘Hatch-door’ opened with an opportunity to come onboard as an Account Manager.

My organised and process driven ‘German side’ enjoys making sure that the team knows what they need to do each week and everything in the studio is running like clockwork. The curious side of me also enjoys thinking up new ways to improve our processes for the benefit of the Hatch team and our partners alike.

To me, the beauty of working on a platform or website is that you start with a blank page and literally build from the ground up. Because that’s at the core of what we do each day, there’s a sense of endless possibilities in every bit of what we do.

I don’t think I’ll ever get bored of that!

Quick 5

1. Favourite eatery at the moment?

I recently visited Wellington, where I stumbled across Mr Go’s. If you like asian fusion as much as I do, and you’re in Wellington, you can’t miss their baos, skirt steak and fried rice!

2. If you didn’t have to sleep what would you do with those extra hours?

I would spend time teaching myself a new language, practising yoga and reading.

3. What are some small things that make your day better?

Ice cream, catching up with old friends or family and practising yoga.

4. What’s something everyone should try at least once in their lives?

Experience a culture that’s the polar opposite to their own.

5. The most important thing at Hatch is…

The constant strive to be better than we were yesterday.